Respond to your customer reviews with method
n0Agency sets up a response method suited to your business, then generates professional replies to positive, negative or neutral reviews. The method is saved and reused for every review the user pastes.
Active module
Customer reviews
// text to copy
Response method, tone, replies by review type, review request, weekly routine....
Weekly routine
10 min
Position
3 / 8
Next
Locked
The problem
Why reviews influence trust
Reviews are read before the first contact. Responding to them strengthens trust, improves local reputation and sends a positive signal to Google. Combined with an optimized Google Business listing, reviews become your best sales page. Ignoring a review — even a positive one — weakens your listing.
Target audience
Any business receiving online reviews.
Key benefit
A managed reputation without spending hours.
Weekly time
10 min
Deliverables
What this module generates
Response method
Response tone
Replies to positive reviews
Replies to negative reviews
Replies to neutral reviews
Review request message
Weekly routine
Reputation checklist
How it works
Guided copy/paste, in 4 gestures.
Every mission tells you what to do, why, where to go and how to validate. You apply. You keep control.
Mission generated
n0Agency AI generates the mission from your business profile.
Content ready
The text, structure or list to copy is already formatted.
Application
You paste into the relevant platform. n0Agency guides you.
Validation
You tick, the module advances, the next unlocks.
Validated response method
During setup, you validate a tone and a method: warm, professional, factual. This method is saved in n0Agency and applied to all responses generated afterwards.
Positive, neutral and negative replies
Each review type has its own logic. Positive reviews are thanked, neutral ones are valued with an invitation to return, negatives are handled with calm, listening and a follow-up proposal.
Requesting new reviews
The module generates a review request message you can send by email or SMS, plus a QR code to use on-site.
Weekly routine
A weekly mission reminds you to check new reviews, paste those to handle and validate the generated responses. About 10 minutes.
Concrete example
A restaurant receives 3 reviews in a week: an enthusiastic 5 stars, a 3 stars with a remark about waiting, an unfair 1 star. n0Agency generates the 3 replies with the validated tone, ready to paste on Google.
Concrete example
Here is what a mission looks like.
A real excerpt of what you receive in your n0Agency workspace — ready to copy and apply.
A dental practice collects 5 to 10 reviews per month. The validated method is "professional, reassuring, short". Each week, reviews are pasted into n0Agency, replies are generated in 30 seconds and pasted on Google.
Comparison
Why this replaces an agency service.
An agency often charges a review management package between 150 and 300 CHF per month. n0Agency integrates this deliverable into the 149 CHF subscription, with a personalized and durable response method.
Related modules
Google Business
Optimize your Google Business listing with descriptions, services, posts and Q&A ready to copy and paste.
Reporting & Tracking
Reports based on completed missions, validated actions and content generated in the platform.
Website & Conversion
Improve an existing site or prepare a landing page ready to convert with CTA, reassurance and AI prompts.
Questions frequentes
Yes. Each reply is generated from the review text, your business context and the response method you validated.
The module works for any text review: TripAdvisor, Facebook, professional directories. You paste the review, n0Agency generates the reply.
n0Agency proposes a measured, public reply, then recommends reporting procedures when relevant.
About 10 minutes for an SME receiving up to 10 reviews per week.
Waitlist
Try Customer reviews with n0Agency.
Join the waitlist and get a free month at launch. 149 CHF / month, no commission, no commitment.